Portfolio / Hospitality
Hacienda Los Picachos
About This Project
← Back to portfolioDeveloped an identity system and storytelling-style website copy based on customer profiles and the customer journey, helping reposition the business from an events center to a successful hotel and wedding destination.
- Developed an identity system and storytelling-style copy for the website based on customer profiles and the customer journey.
- Produced a WordPress website with integrated booking engine, developed pricing strategies and promotion plans with the inside sales team, and tracked results with a monthly KPI reporting system.
- Tripled direct booking revenue in the first year.
- Increased wedding and event bookings by 100% in a two-year period.




